Concerning net neutrality, the Commission notes that member states have issued rules on transparency and quality of services while implementing the Telecom framework. Some members states have adopted guidelines or parliamentary resolution on the topic. Others have delegated to their NRAs the task of setting up a general approach in that field. The Netherlands is the only member state to have adopted a specific law on this issue (see IRIS 2012-7/32).
In conclusion of the report, the European Commission identifies several areas that need improvement (e.g. the functioning and independence of NRAs, the protection of consumer rights and the validity of specific tax on operators).
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